Weihnachtsmann & Engelchen Father & daughter • Berlin/Brandenburg
✦ Easy to reach, with a personal response.

Contact

For questions, scheduling or a specific inquiry, you can contact us directly using the options below.

Contact

Three direct options – whether you have a quick question, want to write in detail or are ready to send a specific inquiry.

Quick & easy

WhatsApp & phone

For quick questions, scheduling or an initial assessment. Please include the date, location and desired service if possible.

Phone: +49 176 36467542
Open WhatsApp Call now
Detailed & in writing

Email

Ideal for companies, nurseries/schools, quotations or inquiries involving several details such as location, occasion, duration and programme.

Email: kontakt@weihnachtsmann-engelchen.de
Send email
Complete & structured

Online inquiry

If you already know what you need, you can submit all relevant details directly through the inquiry form. The inquiry remains non-binding; a binding order can only be submitted through “Book now”.

Estimate a guide price first
Choose inquiry type
✦ Social Media

More Christmas moments

Find more impressions, short videos and current updates on our official profiles.

✦ Choose inquiry type

How can we help?

Choose between a general custom inquiry and a structured Christmas inquiry. Both forms are sent securely through our server.

01

Custom inquiry

For general questions, special requests, nurseries/schools, companies and requests outside a standard package.

Open inquiry form →
 02

Christmas inquiry

For video greetings, Golden Book messages, home visits, Christmas gift-giving, corporate parties and seasonal campaigns.

Open Christmas form →
✦ Personal & custom inquiry

Send an inquiry

For general questions, individual requests, nurseries/schools, companies or inquiries that do not fit a standard package.

Non-binding inquiry: Use this form to ask a question or request a quotation. It does not create a binding order.
Preferred contact time
Optional – when is the best time to reach you by phone or WhatsApp?
JPG, PNG, WebP or PDF, maximum 5 MB.

This contact inquiry is non-binding. It is sent through our server to kontakt@weihnachtsmann-engelchen.de You will automatically receive a branded confirmation by email. For a direct booking, please use “Book now”.

✦ Christmas inquiry

Christmas inquiry

For video greetings, video messages, home visits, Christmas gift-giving and festive corporate or family events.

Non-binding Christmas inquiry: We review your details and then send you a response or quotation. A time slot becomes binding only after a separate booking and our confirmation.
Preferred contact time
Optional – when is the best time to reach you by phone or WhatsApp?
For confirmed corporate bookings, the invoice is issued after the event to the billing address provided.
If your timing is flexible, please add the details below.
Service address
Please complete for in-person services. For a custom inquiry, only if the service address is already known.
One-way distance. Up to 40 km are included; beyond that, the guide rate is €0.38/km for the outward and return journey.
For home visits, this is used for planning; for events, it is included in the price estimate.
Guide pricePlease select a service and enter the relevant details. The guide price is calculated automatically.Non-binding estimate based on the information provided. Final confirmation follows after availability and details have been checked.
JPG, PNG, WebP or PDF, maximum 5 MB. The file is attached only to our internal inquiry email.
WhatsApp

Diese Weihnachtsanfrage ist non-binding and is sent directly through our server to kontakt@weihnachtsmann-engelchen.de You will automatically receive a branded confirmation. For a binding order, please use “Book now”.

✦ Good to know

Frequently asked questions

Key information about inquiries, the process, travel and our services at a glance.

What is the difference between an inquiry and “Book now”?

The contact page is for non-binding inquiries or quotation requests. “Book now” submits a binding order for the selected service. We then check availability; the booking is accepted and the time slot becomes binding only after our explicit confirmation.

How quickly will I receive a response?

We usually respond promptly by email or WhatsApp. For events and corporate inquiries, we first check availability, location and requirements.

Is my online inquiry immediately binding?

No. Submitting an inquiry does not create a binding booking. We review the details and confirm the date and arrangements separately.

How are travel costs calculated?

For in-person services, the first 40 km each way are included. Beyond that, €0.38/km is charged for the additional outward and return distance.

How long does a home visit / Christmas visit take?

As a guide, around 30–45 minutes are planned. The exact programme depends on the situation and your previously agreed wishes.

Can several people be included in a video?

Yes. A short video greeting can include several names. For the longer video message, the base price covers one person; each additional person costs €10.

Can photos or a wish list be included in a video message?

Yes. The longer video message can incorporate photos or a wish list by prior arrangement.

Are photos or videos possible during a home visit?

Yes, photos and videos are possible by arrangement. The visit should still remain calm and child-friendly.

Can I make a last-minute inquiry?

Yes. Availability depends on the season and current bookings. WhatsApp is usually the fastest option for short-notice inquiries.

Where are in-person visits available?

Home visits and events are available in Berlin and Brandenburg. Personal video greetings and video messages can be requested from anywhere.

What information helps us respond to an inquiry?

Please include the desired service, date, location, names of the people involved and any special wishes or programme notes.

WhatsApp Email
DEEN